AI Call Handling for UK Estate Agents
24/7 AI call handling for UK estate agents. Qualifies property enquiries, books viewings, takes vendor callbacks — never miss the 7pm Rightmove call again.
Most estate agents are live within 48 hours. No setup fee.
Why estate agents are switching to AI call handling
Estate agency lives and dies on speed. A buyer messages or calls about a listing on Rightmove, OnTheMarket or Zoopla — and the agent who replies first books the viewing. If your office is shut, on lunch, or already on the line, you are out of the running before the kettle's boiled.
Callbot answers every call. It knows your full stock list, asks the right qualifying questions (postcode, budget, timing, chain status, financing), books viewings into your diary, captures vendor callbacks, and lands a tidy summary in your inbox while you focus on the deals in motion.
Branches using Callbot report measurably more viewings booked, faster lead response, and a happier negotiator team who only get pulled into the conversations that need them.
The missed-call problem
The portals send leads at 9pm and 9am alike. A small independent branch with two negotiators simply cannot field every call when both are on viewings — and the missed ones go to the bigger firm round the corner who has six staff on the phones.
Hiring a third negotiator just to cover the phone is expensive. An outsourced answering service does not know your stock and cannot book viewings. An AI call assistant trained on your patch, your listings and your diary fills the gap — at a fraction of the cost.
What Callbot Handles for Estate Agents
Portal lead response
Replies to Rightmove, Zoopla and OnTheMarket enquiries within seconds — asking the qualifying questions before competitors have read the email.
Book viewings
Offers viewing slots straight from your diary and confirms in real time. Sends the property address, contact details and parking notes automatically.
Vendor enquiries
Captures vendor callbacks about valuations, market updates and instructions — passes them straight to the right valuer with full context.
Property questions
Trained on your full stock list — answers questions about square footage, council tax band, EPC, chain status, freehold/leasehold.
Lettings pre-screening
Asks tenants the right questions — employed/self-employed, deposit ready, pets, move-in date — so only the right people reach the lettings team.
After-hours coverage
Portal messages at 10pm get the same fast reply as the 10am ones. No more 'we got back to them in the morning'.
How it works
- Step 1 — Discovery. We learn your branch — your stock, your patch, your fees, your negotiators, your booking system.
- Step 2 — Configuration. We connect Callbot to your property management system (Reapit, Jupix, Alto, Street, Vebra or others) and train it on your tone of voice.
- Step 3 — Go-live. You forward your branch number to Callbot, or set it as your after-hours fallback. Most agents go live within 48 hours.
A 4pm Friday Rightmove enquiry that gets answered in 30 seconds becomes a Saturday viewing. The same enquiry left until Monday morning becomes someone else's instruction.
Frequently Asked Questions
How does it know our current stock?
We connect Callbot to your property management system (Reapit, Jupix, Alto, Vebra, Street.co.uk and others) or to your Rightmove feed. Its knowledge of available properties updates automatically when your stock changes.
Can it really book a viewing into our diary?
Yes. We connect Callbot to your office calendar (Google, Outlook, Reapit etc) and it offers genuinely free slots based on your negotiators' availability. The booking lands in the diary with the buyer's details, requirements and qualifying notes.
Will it sound robotic to potential buyers?
No. Callbot uses advanced AI voice and is trained on your branch's tone — friendly and professional. Most callers won't realise it's AI, and those who do are usually impressed by the speed of reply.
Does it handle vendor callbacks differently?
Yes. Vendor enquiries are flagged urgent — Callbot collects the address, the seller's name and timing, books a valuation appointment and routes the file to the right valuer with the right context.
Is it compliant with property regulations?
Yes. Callbot doesn't give legal or financial advice — it qualifies enquiries and books appointments. All sensitive matters (offers, complaints, complex negotiations) are escalated to a negotiator.
How much for a branch?
Single-branch independents typically run on the Growth plan (from £99/month). Multi-branch firms with high volume use Pro with CRM integration. No setup fee.
Stop losing estate agents calls today
Callbot can be live answering your phone within 48 hours. From £49/month, no setup fee, cancel anytime.